General Information
Creative Crafts Association Frequently Asked Questions
• Please be set up 10 minutes before opening time of each event. (TIMES on unloading sheet)
• NO PACKING AWAY BEFORE THE ORGANISER ANNOUNCES THAT EVENT IS CLOSING AND YOU MAY PACK UP
• Normal stall fees include 6ft. 8ft. or 12ft frontage with access to rear of stall.
• Tables are supplied, Chairs are not supplied at any marquee .
• Electricity usage is strictly 250 watts per 6ft & 8' stall and 350 watts per 12'. If you use lights you will need an extension lead (plug in adaptors not allowed) and all electrical equipment has to meet current safety regulations with an up to date certificate, (you may be required to produce this). 1x13 amp socket provided per stall if booked, but this may not be directly behind your table so please ensure your extension lead is at least 6 metres long.
REMEMBER TO UNPLUG YOUR SUPPLY EACH NIGHT & LIFT ANY PLUGS ETC OFF FLOOR IF IN A MARQUEE.
• High power halogen lights (outdoor type) electric kettles and heaters cannot be used at any event as they overload the electricity supply.
• Please make sure that your table covering reaches the floor at front, sides and rear of table so that all stock, flasks etc are hidden from public view.
• Tables must not be moved without permission as they have been positioned to give the correct width for walkways and fire exits. A small extra table (we do not provide these) may be used behind the table we provide.
• Rail space, card spinner and rack space must be pre - booked and paid for to guarantee that space will be available. Please note we do not supply rails, racks or spinners you must provide your own.
MARQUEE EVENTS - ADDITIONAL INFORMATION
• Your stock may be left overnight but it is not insured by us and is left entirely at your own risk.
• A ground sheet will prove useful for most marquee events, as will a waterproof sheet to cover your stall at night.
PUBLIC LIABILITY INSURANCE
• We hold Public Liability Insurance for all events, but this does not cover you or your goods or any injury to customers, which is caused by, or arises from your actions or a product you have sold.
• Hygiene certificate is compulsory for anyone selling food; this must be displayed on your stall.
• We do have a contact for competitively priced insurance which is Market Traders Federation tel 0800 592225
• We expect all exhibitors to provide their own Public Liability Insurance.
PAYMENTS AND CANCELLATION CHARGES
• If you are booking just one fair please enclose full payment for that event.
• If you are booking more than one event please enclose the full amount for the first event plus a £80 fee to cover any cancellation charges that you may incur.
• Any Fair cancelled with less than 14 days notice will be charged in full.
• All other cancellations incur a cancellation fee of £10 per DAY per 6' & 8' stall. £20 per DAY per 10' & 12' stall an
• If no cancellations are made the £40 fee will be deducted from the amount due for the last fair booked.
• Subsequent fairs are to be paid one fair in advance. i.e. when attending the first fair you will pay for the second one and so on.
• Any exhibitor failing to attend on the day will be charged in full.
• Refunds cannot be given on any event which has to be abandoned due to extreme weather conditions or for any other circumstances beyond our control.
• Anyone cancelling at short notice i.e. morning of Show or day before, please phone and speak to me do not email.
• ONLY THOSE ITEMS WHICH ARE AGREED AND LISTED ON THE BOOKING FORM MAY BE DISPLAYED.
• JEWELLERY CANNOT BE MIXED WITH OTHER ITEMS. Except at Craft, Gift & Jewellery event
• WE DO NOT ALLOW RAFFLES OR LUCKY DIPS.
• DISPLAY STANDS MUST BE NO MORE THAN 6' - 6" HIGH IF FREE STANDING OR 4' IF PLACED ON TABLE TOP AND SECURELY CLAMPED IN ALL CIRCUMSTANCES.
• We do not allow any type of animal fur items, this includes hats, gloves scarves or clothing
If you have any problems with any of the points listed above please do not hesitate to contact me
(Email preferred) and I will do my best to help you. Andrew
IF YOU FIND YOU HAVE TO CANCEL AN EVENT AT SHORT NOTICE, PLEASE PHONE ME DO NOT EMAIL
PLEASE REMEMBER TO TAKE ALL YOUR RUBBISH HOME AT THE END OF EVERY EVENT
TRADERS WHO DO LEAVE RUBBISH WILL BE CHARGED £5 THIS WILL BE DEDUCTED FROM YOUR CANCELLATION DEPOSIT
TRADERS WHO DO LEAVE RUBBISH WILL BE CHARGED £5 THIS WILL BE DEDUCTED FROM YOUR CANCELLATION DEPOSIT